Privacy Policy
Effective Date: March 2025
Last Updated: March 2025
Med Travel India (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.medtravelindia.com. Please read this policy carefully. If you do not agree with its terms, please do not use our services.
1. Information We Collect
We may collect and process the following information:
A. Personal Information
We collect the following personal data when you use our services:
Name, contact details (phone number, email, address)
Medical reports and health data (shared voluntarily for treatment purposes)
Identification details (passport details if required for medical travel assistance)
Communication data (emails, calls, chat interactions, and queries)
B. Non-Personal Data
Device Information: IP address, browser type, operating system
Website Analytics: Pages visited, session duration, referral sources
Cookies and Tracking Technologies (see our Cookie Policy for details)
2. How We Use Your Information
We use your data for the following purposes:
To facilitate medical travel services (e.g., hospital bookings, doctor consultations)
To communicate with you about your inquiries or bookings
To enhance website performance and user experience
To comply with legal and regulatory requirements
For marketing and promotional activities (only with your consent)
3. Legal Basis for Processing Data
We process your personal data based on:
Your consent (e.g., when you submit medical reports)
Contractual necessity (e.g., when you book services through us)
Legal obligations (e.g., compliance with government travel regulations)
Legitimate interest (e.g., improving our website and customer service)
4. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
Healthcare Providers (hospitals, doctors, clinics for treatment coordination)
Travel and Accommodation Partners (hotels, visa agencies, airlines if needed)
Regulatory Authorities (when required by law)
Technology & Analytics Providers (for website functionality and security)
All third-party service providers comply with strict data protection regulations.
5. Data Security Measures
We implement strong security measures to protect your data, including:
Encryption: Secure storage of medical reports
Restricted Access: Only authorized personnel can access sensitive data
Regular Audits: Periodic security reviews and risk assessments
However, no system is completely secure. Please take precautions while sharing sensitive information online.
6. Data Retention Policy
We retain your data only as long as necessary for the purposes stated.
Medical records are deleted upon request unless required for legal compliance.
Anonymized data may be used for research and service improvement.
7. Your Rights
You have the right to:
Access, correct, or delete your personal data
Withdraw consent for marketing and data processing
Request a copy of your personal data
Lodge a complaint with the relevant data protection authority
To exercise these rights, contact us at info@medtravelindia.com.
8. International Data Transfers
Since we serve international patients, your data may be transferred outside your country of residence. We ensure adequate protection through Standard Contractual Clauses and compliance with applicable data protection laws.
9. Cookie Policy
We use cookies to enhance user experience. Read our Cookie Policy for details on managing preferences.
10. Changes to This Privacy Policy
We may update this policy periodically. Please check this page for updates.
11. Contact Us
For any privacy concerns, reach out to us at:
Phone: +91-93106 78469
Email: info@medtravelindia.com
Address: H-576, Jaitpur Part 2, Khadar, New Delhi, India – 110044
© 2025 Med Travel India. All Rights Reserved.